Information pursuant to sec. 5 TMG (German Telemedia Act):
GP JOULE GmbH
Telephone: +49 4671 6074-0
Telefax: +49 4671 6074-199
Register court: District Court of Flensburg
Register number: HRB 7993 FL
represented by the Managing Directors of GP JOULE GmbH, Heinrich Gärtner, Ove Petersen, Ildiko Witte, Jürgen Gerold
VAT identification number pursuant to sec. 27 a German Value-Added Tax Law: DE269751176
Responsible for contents:
GP JOULE GmbH
The European Commission provides a platform for online dispute settlement (OS):
https://ec.europa.eu/consumers/odr. You can find our email address in our Company Information.
A consumer is entitled to called on Schlichtungsstelle Energie e. V. (arbitration board) pursuant to sec. 111b EnWG (German Electricity and Gas Supply Act) to perform arbitration if the company does not remedy the complaint within the processing period or has declared that they will not remedy the complaint. Sec. 14 para. 5 VSBG (German Consumer Dispute Resolution Act) remains reserved. The company is obligated to participate in the arbitration process. The submission of a complaint to the arbitration board suspends the statute of limitations pursuant to sec. 204 para. 1 no. 4 BGB (German Civil Code). Participants’ rights to bring the matter to the court or request another procedure remains reserved.
The contact information of the arbitration board is currently:
Schlichtungsstelle Energie e. V.
Friedrichstrasse 133, 10117 Berlin
Telephone: +49 30 2757240–0
Telefax: +49 30 2757240–69
General information about consumer rights can be obtained from the consumer service of the German Federal Network Service (Bundesnetzagentur) for Electricity and Gas
PO Box 8001
Telephone: +49 30 22480-500 or 01805 101000
Telefax: +49 30 22480-323
In connection with an efficient energy usage by end customers, the Federal Office for Energy keeps a list of energy service providers, providers of energy audits, and providers of energy efficiency measures. You can find more information about the provider list and the providers under www.bfee-online.de. You can also receive extensive information about energy efficiency from the German Energy Agency. You can find additional information at www.energieeffizienz-online.info.
Pursuant to sec. 7 para. 1 TMG (German Telemedia Act), we are responsible for our own contents on this website as a service provider under general laws. Pursuant to sections 8 to 10 TMG, however, as service providers, we are not obligated to monitor information transmitted or saved by third parties or to research circumstances that could indicate illegal activity.
Obligations to remove or block the use of information according to general laws remain reserved. However, any liability in this connection first becomes possible at the time knowledge of a specific infringement of the law is received. When we receive knowledge of corresponding legal infringements, we will immediately remove these contents accordingly.
Our website contains links to external websites provided by third parties; we have no influence on the contents of such websites. For this reason, we cannot assume any responsibility for these third party contents. The provider or operator of the linked sites is always responsible for their contents. The linked websites were checked for possible legal infringements at the time they were linked. No illegal contents were found at the time the link was made. However, it is not reasonable for us to perform permanent inspections of the contents of linked sites without specific grounds to suspect an infringement of the law. If we receive knowledge of corresponding legal infringements, we will immediately remove such links accordingly.
The contents and works created by the website operator on this website are subject to German copyright law. The duplication, processing, distribution, or any kind of exploitation beyond the limits of the copyright requires written authorization from the respective author or creator. Downloads and copies of this website are only permitted for private, non-commercial use. Inasmuch as the contents on this website were not created by the operator, third party copyrights have been observed. Third party contents have been specially marked as such. If you become aware of a copyright infringement despite this, please let us know. If we receive knowledge of corresponding legal infringements, we will immediately remove these contents accordingly.